Do you have intercultural skills and are you strong in organizing and in English ? Do you have experience within an international customer services environment?
Than i’m looking for you!
- Serve as the primary contact for customers. Provide information in response to inquiries about products, sales orders, lead times, shipments and services and handle and resolve complaints
- Develop and maintain close business relationships with customer contacts
- Represent our client towards the external customer and customer inside the organization
- Spider in the web position who works together as needed with shipping locations, Sales, Accounting and other company resources to coordinate day-to-day customer requirements
- MBO+/HBO education (obtained through education or working experience)
- Excellent written and spoken English required and proficiency in German preferred
- Strong organizing and problem solving skills
- Good communication and intercultural skills
- Detail oriented with strong administrative follow-up and follow-through
- Self-motivated and proactive with strong work ethic
- Experience within an international customer services environment
- Ability to cope with hectic deadlines and changing workloads
Are you interested in the job, apply now!